The Missouri Insurance Department announced they will have Consumer specialists in place this week and next at Multi-Agency Resource Centers (MARC) throughout the state to assist flood victims with their insurance claims. The consumer specialists will be at the locations below, on the dates indicated and will be able to assist victims of the recent flooding with understanding their insurance policies as well as with filing insurance claims. The Missouri Insurance Department did point out however that “generally, homeowners insurance does not offer protection against flood losses. Homeowners should check their policies for exclusions, such as ‘water damage’.”
Consumers that have questions or concerns about their insurance coverage can also contact the Missouri Insurance Department’s Consumer Hotline at 800-726-7390 or visit insurance.mo.gov.
Multi-Agency Resource Centers (MARC) Where MO Insurance Dept Consumer Specialists will Be
| May 10 | Ellington | Ellington City Hall, 100 Tubbs Avenue |
| May 10 | West Plains | West Plains Civic Center, 110 St. Louis St. |
| May 11 | Poplar Bluff | Memorial Baptist Church 2215 South Broadway Bldg. C |
| May 11 | Eminence | United Methodist Church, 18321 Church St. |
| May 12 & 13 | Van Buren | Van Buren Youth & Community Center, CR 1204 State Hwy D |
| May 12 & 13 | Valley Park | Manchester United Methodist Church, 129 Woods Mill Rd. |
| May 15 | Thomasville | TBA |
| May 15 | Pacific | Pacific Eagles, 707 West Congress Pacific, MO 63069 |
| May 16 | Gainesville | Gainesville School District, Gymnasium |
| May 16 | House Springs | Northwest Valley Middle School, 4300 Gravois Rd. |
| May 17 | Doniphan | Caring Community Partnership, 209 Highway St. |
| May 18 | Arnold | Arnold First Baptist Church, 2012 Missouri State Rd. |
While it is too late to help with the recent flood, there is flood insurance available through the National Flood Insurance Program (NFIP). You purchase flood insurance, just like homeowners insurance, through insurance agents. There are requirements to be eligible as well as generally a waiting period before the coverage takes affect. If you would like to know more about flood insurance available through the National Flood Insurance Program (NFIP), you can contact them at 800-427-4661.
Want to know if your property is located in a flood zone? Go to STLflood.com for an interactive flood map where you can enter your address and view your property on the flood map to determine if it is located within a flood hazard area:
